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Klantenservice
By Lieke


Onze klantenservice is bereikbaar van maandag tot en met zaterdag
van 09:00 tot 18:00 uur, op zondag zijn wij gesloten.


Bekijk eerst onze Veelgestelde Vragen-pagina voor mogelijke antwoorden op jouw vraag.
Als je daarna nog steeds hulp nodig hebt, kun je contact met ons opnemen via info@by-lieke.nl.

Contact us

Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

Standard delivery usually takes around 5-14 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Free returns

Returns within 30 days receive a full refund.

Worldwide shipping

Ship anywhere, rates available at checkout.

24/7 support

Mail us anytime at info@by-sofie.nl